Shipping Policy

Last updated: September 19, 2026

PickleJoy currently focuses on deliveries to the United States, United Kingdom, Canada and Australia, with additional destinations available where shown at checkout.

Free shipping threshold

Free standard shipping applies to orders with a subtotal of at least €39.99 in the store's EUR shipping profile. For shoppers paying in another currency, the applicable threshold and shipping options are shown at checkout. Orders below the qualifying threshold are charged the standard shipping rate displayed at checkout.

Processing and delivery

Available shipping methods and estimated delivery windows are shown at checkout when available. Delivery estimates are not guarantees and can be affected by carrier delays, customs processing, weather, peak periods and other events outside our reasonable control.

Tracking

Where tracking is available, tracking information is sent to the email address used for the order after the shipment is processed.

Address accuracy

Please check your delivery address carefully before placing an order. If you notice an error, contact hello@21media.online as soon as possible. We cannot guarantee that an address can be changed after fulfillment has started.

Customs and import charges

International orders can be subject to import duties, taxes or fees imposed by the destination country. Where these amounts are not collected at checkout, they may be payable by the recipient.

Missing or delayed orders

If tracking has not updated for an unusual period or your order appears lost, contact us with your order number and we will help investigate with the carrier.

PickleJoy is operated by 21 Media. Email: hello@21media.online. Business address: Baltijos g. 58, 48221 Kaunas, Lithuania.